In the restaurant business, a well-planned sitting strategy is the key to success.
But things rarely go as planned. Party sizes change. Guests don't arrive on time, walk in without a booking, occasionally don’t show up when they have one… Your sitting plan can't remain static. It has to react and adapt.
Enter TablaZoom: the cloud-based customer recognition and reservation system for restaurants. TablaZoom crunches every possible sitting option in seconds, and gives you the strategy you need. So you can focus on guests, not numbers.
When customers are in the Guest Book, all you need to know about them is at your fingertips: what they've had, preferences and allergies, social connections, visit history, and more.
Forgot a name? Punch in keywords and find the guest rapidly. Receive automatic alerts about upcoming visits of VIPs. Chefs and Managers love the wealth of info.
No more guess work. TablaZoom lets staff take reservations or walkins only when there's room. See at a glance what size of party you can take at what time.
On slow days it makes the place look busy, on busy days it ensures every seat is occupied. TablaZoom can also send text alerts to tardy guests, and take deposits for special events or large bookings.
Thanks to smartphones and tablets, up to 60% of your reservations could be made online. Guests can manage their bookings freely, as the system prevents mistakes from being made. This is a huge time saving!
TablaZoom confirms online resos, sends reminders and follows up with no-shows. These bookings are not commission-based and are included in one affordable fixed price.
TablaZoom's complex code has been tested and perfected in busy establishments. All that power is there to make your job easier. No need to be tech-savvy - it's intuitive.
It figures out the best sitting plan and reformulates it as changes happen. The manager can override it at any times. It sends SMS to tardy guests and can collect deposits.
TablaZoom knows to the instant who’s in your restaurant, where guests are seated, who’s coming and when tables will turn.
Tardy guests, walkins, no-shows, and changing party sizes? Not a problem. TablaZoom is constantly optimizing the sitting strategy: the best plan to make the most of your unexpandable resources of time, tables, and staff.
TablaZoom is web-based and password-protected. You and your staff can log in from anywhere and on any platform: a PC, a Mac, a tablet or a smart phone. No special hardware is required.
Take reservations from the floor, the office, or a call centre, all at once. And always know who’s seated where and who’s coming next.